My finger has a red rash and itches under or near my ring.
This is normally caused by moisture trapped beneath the ring; this is especially common with wider or tight rings...read moreOpen or Close
Trapped moisture allows a fungal infection to manifest – much like athlete's foot. Removing the ring at night to allow your skin to dry out and using an anti-fungal product (eg. Micatin or Lotrimin) for a couple of days should clear up the rash.
Another cause for the rash could be contact dermatitis or an allergy to the metal. Many individuals are allergic to secondary metals (alloys) mixed with gold like nickel, copper, or zinc. These individuals find it necessary to wear high grade stainless steel, platinum, or high karat gold (18KT or higher) which contains less of those alloy metals.
I can't get my ring off.
We find that WINDEX is the best lubricant for removing a tight ring. Generally, midday is the best time of day to try, as well...read moreOpen or Close
In some cases, it is necessary to have a ring cut off. This is a simple, safe process that any jeweler can perform.
Pregnant women often begin to find that their rings do not fit properly toward the end of their pregnancy. We recommend a pregnant woman not wear her rings during the last month of her pregnancy because her body can undergo rapid and sudden changes that may make it impossible to remove her rings at will leading to pain and anxiety at a time when that is not helpful.
My white gold ring has turned yellow!
Poorly alloyed white gold has a yellow-ish appearance...read moreOpen or Close
In these cases, it is sometimes rhodium plated to give it a brighter, whiter look. Beware, though; rhodium is a very sensitive material. It wears off usually within six months and can only be applied a limited number of times to any given item. Be very careful before buying any item that you know is plated. We have seen many sad customers that purchased plated engagement rings from other stores without understanding exactly what "plated" meant.
White gold can also "tarnish" or discolor. We are seeing more of this with the increased exposure to antibacterial soaps and cleaners. This can usually be remedied with a polishing cloth.
I NEVER take my rings off (in the pool, at night, etc)
NEVER wear your gold or silver jewelry in any pool, hot tub, or hot spring...read moreOpen or Close
A single dip is enough to cause significant (though unseen) damage to the metal. Because of increased sanitary concerns these days, the chemicals and the amounts used actually leach the alloys out of metals (jewelry) exposed to those chemicals. When those alloys (zinc, copper, nickel) are gone, all that is left is a very fragile skeleton of gold or silver, which can be easily broken or torn. If that "skeleton" is holding a diamond in place, you could find that you are a very sad person very soon.
And for all of you that sleep in your jewelry, give it a rest. Literally. Give your jewelry a rest. Sheets are very hard on jewelry – all those threads grab prongs and necklaces and do tremendous damage when you aren't looking. Countless customers have come in with jewelry damaged while sleeping; they had no idea how hard they were on their jewelry while they slept. And all those loops on towels are just devastating for worn down prongs.
Be kind to you jewelry – take it off before you swim or hot tub and before you go to bed.
How do I clean my silver?
Tarnish. To combat tarnish, many silversmiths have begun to rhodium plate their goods...read moreOpen or Close
The rhodium gives the piece a shiny, bright finish that blocks the tarnish process. It works very well, though the rhodium can be scratched, which often leads to the desire to polish, which leads to the removal of the rhodium.
If your item is not rhodium plated, the first step to cleaning silver is determining what kind of silver you actually have. It seems so obvious, but in actuality there are many kinds "silver". Higher quality silver jewelry is often made from sterling silver and is usually marked "925". We are also seeing jewelry made from Argentium silver, more resistant to tarnish. There also exists .999 silver.Coin silver and pewter are more commonly seen in "costume" pieces as opposed to "fine" jewelry.
Each kind of silver has unique properties just as each piece it is used in is unique. Some items should not be polished at all (think antique and patina). Sometimes secondary materials don't handle harsh cleaners: opals and pearls come to mind. For that reason, we do not recommend any kind of commercial silver cleaning dips. They are acidic and can be very dangerous to handle and use.
The only products we do recommend are a dry polishing cloth, a baking soda paste, dry baking powder (especially for liquid silver necklaces), and a 3M product called TarniShield.
My finger turns black under my ring!
Usually, this type of reaction occurs in gold jewelry that is less than 18 karat or silver...read moreOpen or Close
It is not an allergic reaction but rather the result of elevated body acid. Most often we see it when individuals begin to consume more fruit, excess Vitamin B, and certain medications.
The black ring with wash off and frequently it will stop appearing as your body adapts to whatever chemical change has caused it to appear initially. Additionally, an aggressive cleaning and polishing of the inside of the ring will temporarily alleviate the problem as well.
How do I clean my jewelry?
Regular cleaning of jewelry is so important; it's a great time to check for loose stones and worn prongs or findings...read moreOpen or Close
Here at Anspach's Jewelry we use the yellow (Summer Citrus) Mr. Clean to remove dirt and residue from jewelry; you can do this at home, too. Simply pour a little Mr. Clean in a small cup and let your items soak for 10 – 15 minutes and then brush with a soft tooth brush.
DO NOT SOAK PEARLS, PEARL OR BEAD STRANDS, OPALS, COSTUME JEWELRY, WATCHES, OR PIECES WITH INLAYED STONES.
Removing dirt is only the first step. Polishing your item is the second. Polishing should always be undertaken with great care; never use chemical polishing agents or harsh abrasives to polish your jewelry. Remember: each time you polish a piece, a little bit of the surface is removed. A polishing cloth is the best and safest way to go for at-home polishing. Many other "home remedies" are available (a baking soda paste is useful) but they should be used carefully and only on certain items. With all at-home polishing, we recommend extreme care be taken around stones as some can be scratched with minimal effort.
A jeweler will use a mechanical polisher and various compounds to apply a more vigorous, professional polish to your item.
After polishing, it is a good idea to clean your items in Mr. Clean again to remove any residue. Your jeweler may use pressurized steam to remove residue.